An efficient business telephone system streamlines good communication between a company and its clients. The telephone is more personal, quick and easy to use and offers a faster interaction than email.
Staying on top of competition means offering a better customer experience than the rest – and what better way to ensure this than to have the right communication systems in place to give your business that extra edge?
If you are looking for ways to enhance the communication in your organization, then you may want to give a telephone switch, or conmutador, a try. A telephone switch allows you to connect different telecommunication devices in a way that they can communicate with each other. Here are some of the benefits of using telephone switches.
Connect your entire company
One of the biggest benefits of using a dedicated telephone system for your business is that you can connect your entire company – including the branches that are in other locations or countries without having to break the bank. The switch allows you to communicate with your team at any time, irrespective of their location, at no extra cost.
Telephone switches use internet protocol to make calls rather than telephone lines. Calling over traditional lines means that only two people communicating with each other per line. And since there are only so many lines that can be connected, landline calls (especially the long distance ones) are costly. Using the internet negates the need for installing lines, letting you make both domestic and international calls without worrying about cost.
If you are always on the go, then you will love the telephone switch, because it allows you to communicate regardless of where you are. Unlike the traditional phone system where a line that runs to a business or home has its phone number, and you’ll need to contact the service providers to transfer phone numbers and services to a new location, switch system has no physical restrictions. It gives you the freedom to move with your business without any hassle on communication,
In addition to making calls, you can also do video conferencing through your devices. Video conferencing lets you keep in touch with your team and clients to talk about essential affairs, deals, files, meetings, agendas, and documents irrespective of where you are. Even while you are in another country, you’ll still have the capacity to be part of an important meeting in the home office without the need of being present physically.
Easier to install, configure and maintain
A telephone switch is easy to install – even for least tech-savvy individuals. Instead of having a technician come and run phone wiring through your office, you can connect an IP phone and start using it. Besides, since there are no physical connections like wires, you won’t need as much maintenance as you would with the traditional telephones.
Scales up or down easily
It’s hard to predict the number of phones your business will need in the next two to three years. If you have a traditional phone system, you will need to estimate keenly to avoid using the money on telephone lines that you won’t need. But with the hosted telephone system, this becomes least of your worries because you can add a line whenever you add an employee – and when they leave, you can remove or reassign the line.